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Job Openings at PHSSCA


Position Title:  Project Manager– Works 100% of their time on the grant program

Supervisor: Executive Director



The Project Manager will establish relationships with local health and human service providers and aid in facilitating referral processes, so that men, women, and children can easily access these services in their communities.  The Project Manager will share this information with the case management staff (Family Care Coordinators, Family Outreach Workers, Supervisors, and Fatherhood Coordinators) so that they can assist participants’ connection to these services. Facilitate quarterly Community Action Network (CAN) meetings and serve as liaison with the CAN, representing the Healthy Start Triad Baby Love Plus Program.



  1. Assesses needs for services or programs in collaboration with Healthy Start TBLP team.

  2. Coordinates and oversees Healthy Start Triad BLP program as outlined in agency’s program plan, to ensure that services are being provided in accordance with agency objectives and requirements of federal funding sources.

  3. Meet at least semi-monthly or monthly with staff team.

  4. Maintain and update program policy manual.

  5. Make recommendations to Executive Director regarding staff development.

  6. Work with Information Technology Director to analyze data for program and data specific to funded services.

  7. Responsible for collection of data and reports for various funding agencies and agency requirements.

  8. Prepare and submit monthly, quarterly, and annual reports on services.

  9. Represents PHSSCA on various Healthy Start Triad BLP or health related committees and Boards as assigned by Executive Director.

  10. Perform other various duties at the discretion of the Executive Director for the enhancement of the agency.


Educational Requirements:


BS or higher in social work, public health, community health, program management or equivalent, minimum of 2 years of grant management experience and/or combination of education and work experience; or 4-6 years commensurate experience. 


Additional Requirements:

  1. Excellent knowledge of MS Office; working knowledge of program/project management software 

  2. Outstanding leadership and organizational skills

  3. Excellent communication skills

  4. Excellent problem-solving ability

  5. Must have a car and be available to work weekends and evenings.

Please submit résumé and cover letter to, Attention: Human Resources


Responsible to:  Supervisor of Family Outreach Workers/Family Care Coordinators


General Duties and Responsibilities: The Family Outreach Worker (FOW) is responsible for conducting community-based outreach to women of reproductive age and their families including preconception, pregnant and postpartum women, to raise their awareness about women’s and infant health issues and refer them to appropriate health and support services. The FOW is also responsible for providing culturally appropriate care coordination services to preconception women enrolled as participants in the Healthy Start Triad Baby Love Plus (HSTBLP) program.


Salary Range: (not established)


Outreach/Enrollment for HSTBLP services: Family Outreach Worker (FOW) is responsible for conducting outreach activities in communities and neighborhood sweeps at locales where expectant and parenting women and men go-grocery stores, laundry mats, and beauty salons and barber shops.  The FOW will participate in health promotion events at venues such as two year and four year colleges, and faith and community based organizations to share preconception health, pregnancy and interconception health messages and information one-on-one and group settings. Targeting women of childbearing age and men who may be eligible to participate in a program on preconception health, pregnancy and interconception health messaging.  The FOW schedules health promotion events and recruits postpartum women and men or male partners to be referred to the Supervisor for enrollment in the Healthy Start Triad Baby Love Plus (HSTBLP) Program.


Group Education/Support Sessions- the FOWs are responsible for conducting bi-monthly health education/support group sessions (a minimum of 6 sessions per year) to women of childbearing age, infants and fathers and/or male partners using Florida State University’s Partners for a Healthy Baby curriculum along with the Ready Set Plan preconception, pregnancy and interconception health tool kit. FOWs may also invite guest speakers to present at these group education/support sessions.


Minimum Qualifications:  Applicants must have at least a high school diploma and 2-3 years’ experience in public health, social work or related field.  Applicant must have a car and available for evening and weekend activities.

Please submit résumé and cover letter to, Attention: Human Resources


Job Description:  Sickle Cell Case Manager

Supervisor: Program Director


This job description is adopted directly from the position description of the state health sickle cell educator/counselors approved by the State Personnel Department. 


A. Description of Responsibilities and Duties:


1. Care Coordination (65%)

Sickle Cell Case Manager Educator Counselor provides comprehensive and on-going care coordination services to sickle cell disease patients, including consultation with medical providers, counseling clients and/or families, completing initial and ongoing identification and assessment of needs, individual goal plan development and referrals to services to assure that client concerns are met.


This position performs an initial psychosocial assessment with every client and includes the integration of evidence-based screening tools and brief interventions such as depression screening and motivational interviewing.  Once strengths and needs are identified, the Case Manager develops a client care plan inclusive of reproductive and life planning components, and coordinates and makes referrals to appropriate health and human services, schools, employers, and others as needed. Direct services may include conducting financial eligibility assessments, completing follow up contacts with agencies to assure receipt of services that clients were referred to, crisis intervention, one-on-one visits in home, clinical and community-based settings, and social support. This position also assists clients in securing medical services, financial resources, and coordinates, organizes, and facilitates support groups for clients and families with sickle cell disease.  Psychosocial assessments are conducted twice per year for newborns and children birth to five years or age and at least annually children, adolescents, and adults ages six and above for as long as clients consent to and are actively enrolled in Piedmont Health Services and Sickle Cell Agency’s care coordination services.  Care coordination activities are documented in writing in clients’ charts and in entries into the Women’s and Children’s Services-Sickle Cell web-based database system and Challenger Soft database maintained by PHSSCA.


2. Genetic Counseling Services (20%)

The Sickle Cell Educator Counselor provides genetic counseling with every person identified with an abnormal trait or hemoglobin disease. Counseling activities include explaining medical implications, risk of occurrence, heredity patterns, and other information related to sickle cell disease, sickle cell trait and other hemoglobinopathies. Prior to counseling, this position completes an assessment of each client’s literacy and comprehension levels so that informational content shared during the encounter can be tailored to meet their needs. This position counsels and educates family members to increase their understanding of sickle cell disease and sickle cell trait.


3. Training/Education/Consultation/Technical Assistance (15%)

This position plans and implements workshops and presentations to educate the lay community about sickle cell disease, sickle cell trait or other hemoglobinopathies.  On-going education to clients and family members, medical professionals, public health departments, public schools and others is conducted as requested. Training topics outlined include but are not limited to genetics, and psychosocial and medical aspects of sickle cell disease and sickle cell trait.


This position also conducts consultations and technical assistance to professionals including public health and school nurses, medical providers, pharmacists, and others on topics such as the interpretation of lab results, newborn screening follow up protocols, medical services reimbursement procedures (DPH-Sickle Cell Program, formerly known as Purchase of Medical Care Services (POMC), along with NC Sickle Cell Syndrome Program, Piedmont Health Services and Sickle Cell Agency and other state policies. This position also assists county health departments in the coordination and scheduling of client appointments to provide counseling about their abnormal hemoglobin results.


4. Administration (5%)

Collection of client data and provision of reports of client services and newborn tracking are provided monthly to the Program director. Employees Participate and provide leadership planning services and program activities.


B. Knowledge, Skills & Abilities and Training & Experience Requirements

This position requires strong organizational, written, and oral communication skills and thorough knowledge of non-directive counseling, case management, family and group dynamics and intervention techniques.  Considerable knowledge of medical, behavioral, and psychosocial problems is preferred. Skills in establishing rapport with clients, psychosocial assessment of strengths and needs, individual goal plan development and identification of appropriate referral agencies is required. Ability to understand, interpret and explain genetic aspects of sickle cell syndrome and related disorders and maintain effective working relationships with clients, their families, medical and human service communities, and the public is required.


This position also requires the ability to think creatively, and possess excellent public speaking, group facilitation and problem-solving skills.   The position requires the ability to convey ideas succinctly and effectively both verbally and in writing.  The employee must possess the ability to represent the agency with professionalism and diplomacy.  Ability to plan, coordinate and conduct educational activities for health and human service providers, community-based organization partners and the general public is required.  Also, the ability to establish and maintain effective working relationships with Piedmont Health Services and Sickle Cell Agency staff, health care providers, community-based organizations, communities at large, and clients is required. The position also requires good collaborative skills and sensitivity to culturally diverse populations.  Finally, experience using Microsoft Office (Word and Power Point) software and Microsoft Outlook (email) is required.


C. Training and Experience Requirements:

This position requires graduation from four-year educational institution with a bachelor’s degree from an accredited school of social work, counseling or psychology, or a bachelor’s degree in human services and 2 years of experience.  Candidates with a master’s degree from an accredited graduate school of social work, counseling, or psychology, or a Master of Human Services degree are acceptable.


D. Additional Requirements:

Must have transportation and be available for scheduled evening and weekend presentations. Complete educational reports and other required monthly or annual reports. Interacts with other members of the health care team (especially during regular team meetings) to develop comprehensive plans of care of clients. Collects and updates information on community health welfare resources; keeps file on community resources current and accessible for information and referrals used by all staff. Performs any other duties that may enhance the achievement of agency goals and objectives as assigned by the Executive Director.


Successful completion of a Sickle Cell Educator Counselor certification training program approved by the NC Sickle Cell Syndrome Program is required within 12 months of employment.

Please submit résumé and cover letter to, Attention: Human Resources


Responsible to:  Supervisor of Family Outreach Workers/Family Care Coordinators


General Duties and Responsibilities: The Family Care Coordinator (FCC) is responsible for enrolling and providing care coordination to prenatal and interconceptional women, fathers or male partners and their children, called participant units. Using evidence based screening and assessment tools, FCCs will assess the strengths and needs of the family and make appropriate referrals to collaborating agencies who can assist families.  FCCs will assist participant units to develop an individualized service plan to address their needs and reach desired outcomes.

Salary Range:  (not established)


a. Enrollment: Family Care Coordinators shall meet and talk with each prospective program participant unit (defined as the mother, father of the baby/male partner and infant) and answer any questions about Healthy Start Triad Baby Love Plus (HSTBLP) Program services. Following this, the prospective program participant and the FCC shall review and sign the HSTBLP Letter of Agreement acknowledgement and agreement to enrollment and participation in HSTBLP Program services.


b. Assessment: Family Care Coordinators shall complete an assessment of strengths and needs to be addressed with each mother, father of the baby/male partner and infant. The Family Strengths and Needs Assessment tool (template and training to be provided by the NC Baby Love Plus Program) shall identify psychosocial, medical and related protective (strengths) and risk factors of each enrollee. FCCs will then determine what level of service is needed by each participant (low, medium or high.)


c.   Service Plans: Each Family Care Coordinator, in collaboration with a Family Outreach Worker, will work with each program participant unit (mother, father of the baby/male partner and infant) to design an individualized service plan. The written service plan outlines the steps to be taken (i.e., information to be gathered, referrals to be made to local programs and service providers, visits conducted, parenting and health promotion education to be offered, etc.) to address each family’s identified needs.


d.   Training in Required Screenings and Assessments: The FCCs will be trained to use the following screenings and assessments during the following time periods and use the results to target interventions and refer participants for further services.


  • HRSA Background Forms, HRSA Prenatal Forms and HRSA Parent/Child Forms (at enrollment and at intervals during the enrollment period)

  • Edinburgh Postnatal Depression Scale (within 30 days of enrollment into the HSTBLP program)

  • Patient Health Questionnaire-9 (one year after delivery)

  • Ages and Stages Questionnaire – 3 (administered at home visits to children at each of these ages: 2, 4, 6, 8, 9, 10, 12, 14, 16, 18, 20, 22, 24 months)

  • Ages and Stages-Social Emotional questionnaires (administered to children at ages 6,12,18 and 24 months)

  • Are You Ready? Sex and Your Future reproductive life planning tool (within 60 days of enrollment into the HSTBLP)


e. Integration of Evidence-based Curriculum and Brief Intervention Strategies: The FCCs are also

    required to integrate the following techniques/curriculum when supporting families:

  • Motivational Interviewing

  • Partners For a Healthy Baby home visiting curriculum

  • Ready, Set, Plan

f. Information and Referrals: FCCs shall provide each program participant unit with up-to-date information about local resources including, transportation, mental/ behavioral health and related services. Program staff shall link each interested program participant unit to local health department, community-based organization or other providers based on the results of each woman’s individual strengths and needs assessment.


g. Follow Up, Tracking and Documentation: Family Care Coordinators will use phone calls, emails and texting to keep contact with each program participant unit to keep them engaged in and successfully complete program services. FCCs will document contacts and activities including in home, office and community visits attempted and completed by type and date, information discussed between HSTBLP program staff and program participants, service plans, referrals made to local health and human service providers, attendance records at health promotion and education group sessions and related information in a secured database. In addition to entering all participant information into a secured database the FCC will also maintain physical charts on each enrolled participant. 


Minimum Qualifications:  Applicants must have a bachelor’s degree in social work, public health or a

related field pertaining to maternal and child health; and 2-3 years of work experience in a related area. Applicants must pass competencies in training tools. Applicants must have a car and available for evening and weekend activities and to follow up on participants after hours as needed. 

Please submit résumé and cover letter to, Attention: Human Resources

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