SICKLE CELL CASE MANAGER

*3 positions open in our Charlotte office, 1 in our Jacksonville, NC office

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This job description is adopted directly from the position description of the state health sickle cell educator/counselors approved by the State Personnel Department. 

 

A. Description of Responsibilities and Duties:

 

1. Genetic Counseling Services (20%)

 

For persons with sickle cell disease or trait, employees assess the client’s/family level of comprehension in order to formulate their approach to genetic counseling which includes explaining medical implications, risk of occurrence, heredity pattern, etc.

 

2. Comprehensive Management of Clients with Sickle Cell Disease (45%)

 

Comprehensive and on-going services are provided to sickle cell disease patients, which includes consultation with medical providers, counseling client and/or family and client needs and provide assistance to assure that needs are met. Employees perform psychosocial assessment; develop a patient care plan and financial and career development and adjustment. Employees implement the patient care plan by providing direct services, referrals, and advocacy with related health, social services, education, and employment agencies, provide crisis intervention, social support, and assist clients in securing medical services and financial resources for services; coordinate, organize, and facilitate support groups for clients and families with sickle cell disease. Demonstrate specific examples of having made contacts with assigned communities with health and human services agencies; of having established positive rapport and relationships that facilitate setting up health fairs, education presentations, and other avenues for public awareness. Demonstrate knowledge of Newborn Screening Procedures in North Carolina; PHSSCA’s role in counseling of parents of Newborn’s with Sickle Cell Trait and all documents pertaining to the project.

 

3. Education (25%)

 

Employee plans and implements workshops and media presentations to educate the lay community. Acquires and demonstrates considerable knowledge of sickle cell disease. Including origin, hereditary pattern, gene persistence, symptoms, clinical manifestations, treatment, similarity to related genetic disorders. Demonstrate the ability to develop educational formats or curricula regarding sickle cell disease and make presentations to audiences including schools,  service providers, health professionals, community organizations, churches, etc. Identify various educational aid tools to make quality educational presentations. Conduct genetic counseling sessions for disease clients and trait clients.

 

4. Training (5%)

 

Training is provided to groups of professionals, public health department staff, and public schools on sickle cell disease and program services. Training to public health nurses and lab technicians is provided on the identification of appropriate tests and interpretation of lab results; employees assist medical providers with proper reimbursement procedures.

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5. Consultation (5%)

 

Employees offer consultation and technical assistance to individual public health nurses, medical providers, and pharmacists on interpretation of lab results, protocol for follow-up and reimbursement procedures.

 

6. Administration (5%)

 

Collection of patient data and provision of reports of patient services and newborn tracking are provided regularly to the Program Director. Employee participates and provides leadership planning services and program activities.

 

B. Knowledge, Skills, Abilities, Training & Experience Requirements

 

Knowledge of non-directive counseling, case management, family and group dynamics, intervention techniques, community planning and organization. Knowledge of laws, regulations and policies which govern PHSSCA. Excellent oral and written communication skills. Considerable knowledge of medical, behavioral and psychosocial problems. Skill in establishing rapport with client’s problems. Ability to understand, interpret and explain genetic aspects of sickle cell syndrome and maintain effective working relationships with clients and their families, the medical and social service communities, and the public school system. Ability to coordinate the services of multiple agencies to meet the needs of individual clients and families.

 

C. Training and Experience Requirements:

 

Degree in Community Health Education, Social Work or related field and 2 years of experience.

 

D. Additional Requirements:

 

Must have car and be available for scheduled evening and weekend presentations. Complete educational reports and other required monthly or annual reports. Interacts with other members of the health care team (especially during regular team meetings) to develop comprehensive plans of care for clients. Collects and updates information on community health welfare resources; keeps files on community resources current and accessible for information and referral use by all staff. Performs any other duties that may enhance the achievement of agency goals and objectives as assigned by the Executive Director.

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Please submit résumé and cover letter to info@piedmonthealthservices.org, Attention: Human Resources