High Point Office
Careers
SICKLE CELL PROGRAM DIRECTOR (Two openings available)
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*One opening in our Fayetteville, NC office
*One opening in our Charlotte, NC office
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Position Title: Program Director
Supervisor: Executive Director
Responsibilities: Direct, plan and implement Sickle Cell program services as they relate to agency strategic plan; Supervision and development of Sickle Cell team; Responsible for program development and assessment of services to address unmet needs.
Duties: Coordinate and oversees Sickle Cell program of PHSSCA as outlined in agency’s program plan, to ensure that services are being provided in accordance with agency objectives and requirements of State, United Way and federal funding sources. Monitor, evaluate and make regular reports on performance of program area and accomplishment of annual goals and objectives.
Program Development
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Assess community and agency needs for Sickle Cell Services
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Assess progress of programs in relation to Sickle Cell needs in community
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Recommend new program needs or retrenchment of programs if needed and funding opportunities
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Complete program section of all funding applications (local, State & Federal)
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Make budget recommendations
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Ensure all areas of Sickle Cell program are efficient
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Maintain comprehensive knowledge of child service coordination, and ensure that staff fully trained and complies with all assessments and reporting.
Program Evaluation & Reporting
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Collect and monitor data and reports for various funding agencies according to agency requirements
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Prepare monthly and quarterly reports as required by funding sources and submit to Executive Director.
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Work with Assistant Executive Director, evaluator and data manager in analyzing data for Sickle Cell program
Staff Hiring/Supervision
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Participate in the interviewing and make recommendations to Exec. Director for hiring of staff
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Monitor staff job performance and accountability based on job description, required competencies and assignments
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Ensure that all staff maintain appropriate credentials and certification where applicable
Staff Development
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Coordinate and provide orientation and training to all new Sickle Cell employees
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Make recommendation to Executive Director regarding staff development
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Facilitate monthly staff meetings with Sickle Cell team
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Conduct quarterly reviews and an annual performance review of staff’s job performance (on or around the anniversary date for each employee) and submit to the Executive Director within 15 days after completion
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Assess needs for services or programs in collaboration with Sickle Cell team
Management Support Team
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Support development of agency strategic plan as adopted by Board of Directors and assigned by the Executive Director
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Assist team in developing annual staff retreat
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Make reports and discuss program issues at meeting of the management team, keeping the Executive Director and others fully apprised of issues.
Public Relations
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Represent PHSSCA on various committees and Boards with Executive Director’s approval
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Make presentations on behalf of agency as required and when necessary
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Coordinate PHSSCA involvement in community ventures as National Sickle Cell Month.
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Collaborate and cooperate with community health educators in filling staff needs for health education and events
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Other roles as assigned by the Executive Director
Educational Requirements:
Undergraduate degree in Community Health Education, Social Work or related field and or related field with a minimum of 4 years experience in area of expertise or Masters degree with 2 years experience.
Additional Requirements:
Must have a car and be available to work weekends and evenings. Must have exhibited personal skills and ability to build relationships with co-workers and other staff.
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​Please submit résumé and cover letter to info@piedmonthealthservices.org, Attention: Human Resources
SICKLE CELL CASE MANAGER (Two available openings)
*One opening in our Jacksonville, NC office
*One opening in our Fayetteville, NC office
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​A. Description of Responsibilities and Duties:
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1. Genetic Counseling Services (20%)
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For persons with sickle cell disease or trait, employees assess the client’s/family level of comprehension in order to formulate their approach to genetic counseling which includes explaining medical implications, risk of occurrence, heredity pattern, etc.
2. Comprehensive Management of Clients with Sickle Cell Disease (45%)
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Comprehensive and on-going services are provided to sickle cell disease patients, which includes consultation with medical providers, counseling client and/or family and client needs and provide assistance to assure that needs are met. Employees perform psychosocial assessment; develop a patient care plan and financial and career development and adjustment. Employees implement the patient care plan by providing direct services, referrals, and advocacy with related health, social services, education, and employment agencies, provide crisis intervention, social support, and assist clients in securing medical services and financial resources for services; coordinate, organize, and facilitate support groups for clients and families with sickle cell disease. Demonstrate specific examples of having made contacts with assigned communities with health and human services agencies; of having established positive rapport and relationships that facilitate setting up health fairs, education presentations, and other avenues for public awareness.
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3. Education (25%)
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Employee plans and implements workshops and media presentations to educate the lay community. Acquires and demonstrates considerable knowledge of sickle cell disease including origin, hereditary pattern, gene persistence, symptoms, clinical manifestations, treatment, similarity to related genetic disorders. Demonstrate the ability to develop educational formats regarding sickle cell disease and make presentations to audiences including schools, service providers, health professionals, community organizations, churches, etc. Identify various educational aid tools to make quality educational presentations. Conduct genetic counseling sessions for disease clients and trait clients.
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4. Training (5%)
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Training is provided to groups of professionals, public health department staff, and public schools on sickle cell disease and program services. Training to public health nurses and lab technicians is provided on the identification of appropriate tests and interpretation of lab results; employees assist medical providers with proper reimbursement procedures.
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​5. Consultation (5%)
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Employees offer consultation and technical assistance to individual public health nurses, medical providers, and pharmacists on interpretation of lab results, protocol for follow-up and reimbursement procedures.
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6. Administration (5%)
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Collection of patient data and provision of reports of patient services and newborn tracking are provided regularly to the Program Director.
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B. Knowledge, Skills, Abilities, Training & Experience Requirements
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Knowledge of counseling, case management, family and group dynamics, intervention techniques, community planning and organization. Excellent oral and written communication skills. Considerable knowledge of medical, behavioral and psychosocial problems. Skill in establishing rapport with client’s problems. Ability to understand, interpret and explain genetic aspects of sickle cell syndrome and maintain effective working relationships with clients and their families, the medical and social service communities, and the public school system. Ability to coordinate the services of multiple agencies to meet the needs of individual clients and families.
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C. Training and Experience Requirements:
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Degree in Community Health Education, Social Work or related field and 2 years of experience.
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D. Additional Requirements:
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Must have car and be available for scheduled evening and weekend presentations. Complete educational reports and other required monthly or annual reports. Interacts with other members of the health care team (especially during regular team meetings) to develop comprehensive plans of care for clients. Collects and updates information on community health welfare resources; keeps current files on community resources for information and referral use by all staff. Performs any other duties that may enhance the achievement of agency goals and objectives as assigned by the Executive Director.
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​Please submit résumé and cover letter to info@piedmonthealthservices.org, Attention: Human Resources